Shipping policy

Shipping & Processing

At The Kindnest Co, every order is packed with care and intention.

Please allow 2–5 business days for order processing before your order ships. During launches, holidays, or promotional periods, processing times may be slightly longer.

Shipping Rates

Canada : $12 CAD Flat Rate Shipping
United States: $15 USD Flat Rate Shipping
Free Shipping on Orders Over $150

Shipping rates are calculated before taxes and after discounts.

Delivery Estimates

Once shipped, estimated delivery times are:

Canada: 3–7 business days
United States: 4–10 business days

Delivery times may vary depending on location, weather conditions, carrier delays, or seasonal demand.

Tracking Information

Once your order has shipped, you will receive a confirmation email with tracking information so you can follow your package every step of the way.

International Shipping

At this time, The Kindnest Co ships within Canada and the United States only.

Lost or Delayed Packages

Once packages are shipped, delivery timelines are the responsibility of the carrier. If your package is significantly delayed or appears lost, please contact us and we’ll do our best to help.

Questions

For any shipping questions, please contact us at: hello@thekindnestco.com